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Home – Knowledge Base

Have a Question?

Loti Labs Information

Do you offer phone support?

Who are you?

How can i contact you?

When can I expect a response to my email?

How can I be sure that I will be satisfied with my Purchase?

Shipping and Delivery

How long will my package take to arrive?

Where do you ship from?

What shipping methods do you offer?

Do you ship internationally?

Do you offer UPS or Fedex shipping?

USPS lost/broke my items. How can I contact

What is Route shipping protection?

Loti Labs Ordering

I’m trying to checkout and my order won’t go through. Can you help?

Can my shipping address and my billing address be different?

What is Vida Magica?

Loti Labs Ordering: A Simplified Guide to Your Purchase Process

What payment methods do you offer?

Can I pay Using Cash App or Venmo?

Can I pay using a credit card?

Can I pay for my order using Paypal or Western Union?

How does the “Pay with US Bank Account” work?

Product Information

Are your research liquids suspensions or solutions?

What is the Shelf Life of your liquid products?

How do I use these products?

Where are your peptides manufactured?

How do I reconstitute peptides?

Are the products that you sell for human use?

What is the shelf life of your peptides?

How Can I Identify Your GLP-1 Products?

Purchasing and Website

Do you offer discounts for bulk/wholesale orders?

My Order Is Not Going Through During Checkout.

How can i contact you?

When can I expect a response to my email?

How can I be sure that I will be satisfied with my Purchase?

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